Household Leader
Windsor Meade Pinnacle Living

Posted March 06, 2019

Employment Type Full-time, Exempt

Compensation Depends upon Skills and Experience

Company Windsor Meade Pinnacle Living

Location 3900 Windsor Hall Drive
Williamsburg, VA 23188



Since its creation in 1948, Pinnacle Living, formerly known as Virginia United Methodist Homes, Inc., has grown from a single community serving seniors to seven communities spread across The Commonwealth. Our new name, Pinnacle Living, reflects our mission of enriching life’s journey for those who seek independence, combined with a secure plan for the future. Our team members are dedicated to creating communities where age does not define the person. Whether in our residents’ houses or apartments, assisted living, memory support residences or in levels of living requiring more assistance, we focus on autonomy and self-direction. Our values are centered on six key words: Culture, Stewardship, Partnership, Diversity, Hospitality and Quality. These words are the framework for everything we do. 

If you possess strong professional skills and a desire to serve others by promoting our mission of enriching life’s journey, we invite you to continue with this job application. 

Pinnacle Living is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, age, national origin, ancestry, citizenship, disability, or veteran status.
We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process.

By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property.

Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions.

Thank You,
The Hiring Manager

SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders.

Our community cares for seniors through a “household model,” which is characterized by small groups of approximately 14-22 residents served by a self-directed team with versatile roles. Team members get to know the residents personally, creating an atmosphere of “home,” which provides residents with an enhanced sense of health and well-being.

With versatile roles, team members usually work a portion of their time in their primary functional role and their remaining time in versatile roles—recreation, dining, housekeeping, social services—in order to meet the residents’ needs when they occur. Each household develops a strong sense of community that provides everyone—residents, family and household team members—with opportunities for personal growth.

Responsibilities include planning, developing, organizing, implementing, evaluating, mentoring, education, supervision of programs and team members working in the household.  He or she must have strong interpersonal and communication skills to develop effective working relationships with residents, families, staff, and other professionals. In addition, the Household Leader must be able to function as a team member through good communication and cooperation to meet goals and ensure team members adherence to policies, procedures, and guidelines.

The ideal candidate is familiar with Department of Health regulations, working knowledge of state and federal regulations for skilled nursing facilities, has a minimum of 2 years supervisory experience preferably in a skilled nursing facility, have and an upbeat and engaging personality, and a bachelor’s degree in a related field.


  • Ensures overall management of non licensed personnel and coordinates delivery of services to residents in the independent and assisted living areas
  • Makes daily rounds, monitors residents, and ensures follow-up for areas of concern as needed
  • Ensures compliance with Department of Social Services regulations
  • Supervises non clinical staff in the skilled nursing environment
  • Interacts with residents and their guests, family members, and other interested parties while following all professional principles and maintaining confidentiality
  • Promotes communication among all staff to enhance continuity of care
  • Ensures adequate staffing at all times.
  • Follows HEART principles adopted by Pinnacle Living
  • Maintains and promotes compliance with all company policies
  • Rotates on-call duties with other supervisory staff
  • Interacts with staff from other disciplines to provide services to residents
  • Fosters a positive work environment
  • Maintains resident rights and confidentiality
  • Performs other duties as assigned

  • Bachelor's degree in social work or related field
  • At least one year of supervisory experience in a long term care setting or two years of related work experience
  • Familiar with regulatory standards and licensure requirements
  • Organization and management skills necessary to coordinate staff abilities with resident care needs
  • Communication and interpersonal skills to develop relationships with residents, staff, and providers
  • Able to problem solve and work effectively with others
  • Genuine desire to work with the elderly
  • Able to walk, stand, or sit for extended periods; able to bend, pull, push, and lift heavy objects

  • Dental Insurance
  • Family and Medical Leave
  • Immunizations (Flu, Hep.B)
  • Life Insurance
  • Maternity Leave
  • Medical Insurance
  • Paid Annual Leave
  • Paid Jury Duty
  • Retirement Savings Plan
  • Short-term Disability Insurance
  • Supplemental Sick Leave
  • Workers Compensation